REFUND POLICY

At twisterbrace.shop, we want every customer to have a clear and convenient shopping experience. If you are not completely satisfied with your purchase, you may request a return according to the conditions outlined in this Refund Policy.

Return Period

Customers may request a return within 30 days of receiving their order. To be eligible for a return, the product must be in its original condition, unused, and include all original packaging and accessories. Items that have been used, damaged, altered, or no longer meet resale conditions may not be accepted for return.

Return Process

To start a return request, please contact our customer service team with your order details and the reason for the return. Our team will provide the necessary instructions and assist you throughout the return process.

Refund Processing Time

Once the returned item has been received and inspected, approved refunds will be processed promptly. Refunds will be issued to the original payment method, and customers can expect the refund to arrive within approximately 3 days after the refund has been approved.

Order Cancellation

If you need to cancel your order, please contact us as soon as possible. Cancellation requests can only be accepted before the order has been processed or shipped.

Contact Us

If you have any questions regarding returns or refunds, please contact us through:

Website: twisterbrace.shop
Email: support@twisterbrace.shop

Due to continued business losses, the merchant has decided to clear remaining inventory at a loss. We appreciate every customer’s support and understanding, and all available products are being offered at special clearance prices during this final clearance period.